Privacy Policy
At Muto Photography, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you visit www.muto.co.ke, contact us, make an enquiry, book a photography session, or use any of our photography services.
Muto Photography operates in Kenya and is committed to handling personal data in accordance with applicable Kenyan data protection laws, including the Data Protection Act, 2019 and applicable regulations.
1. Who We Are
Muto Photography is a photography and creative services business providing portrait, studio, event, wedding and commercial photography services.
For purposes of applicable data protection laws, Muto Photography may act as a data controller in relation to personal information that we collect directly from our clients, website visitors and prospective clients.
Contact Details:
Muto Photography
1st Floor, Chieko Plaza, opposite St. Peter the Apostle Catholic Church, Kikuyu, Kenya
Phone: +254 704 012 060
Email: mutovictor@gmail.com
Website: www.muto.co.ke
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Information you provide directly
- Full name
- Telephone number
- Email address
- Physical or delivery address, where necessary
- Details of your photography requirements
- Preferred date and time for a photoshoot or event
- Event or booking details
- Billing and payment-related information
- Any other information you voluntarily provide when contacting or booking with us
Photography and visual information
When you engage our photography services, we may collect and process photographs, videos and other visual material created during your session or event.
Where photographs contain identifiable individuals, such images may constitute personal data under applicable data protection laws.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location information
- Date and time of visits
- Website usage and interaction data
This information may be collected through cookies, analytics tools and similar technologies.
3. How We Collect Your Information
We may collect personal information when you:
- Visit our website
- Submit an enquiry or contact form
- Call, email or message us
- Request a quotation
- Book a photoshoot
- Purchase or use our photography services
- Subscribe to communications from us
- Interact with our website, social media pages or online content
- Provide information to us in person
We aim to collect only information that is reasonably necessary for the relevant purpose.
4. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests
- Provide quotations and proposals
- Schedule and manage photography sessions
- Provide photography and related services
- Communicate with you about your booking
- Process payments and maintain business records
- Deliver photographs and other completed work
- Manage customer relationships
- Improve our website and services
- Maintain business, accounting and administrative records
- Prevent fraud, misuse or security incidents
- Comply with applicable legal and regulatory obligations
- Send marketing communications where you have consented or where otherwise permitted by law
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted by law or where appropriate consent has been obtained.
5. Photography, Portfolio and Marketing Use
Photography is a visual business, and we may wish to display selected photographs from our work in our portfolio, website, social media pages, advertising materials, exhibitions and other promotional channels.
We will seek the appropriate permission or consent before using identifiable client photographs for promotional or portfolio purposes where such permission is required.
You may contact us if you have questions about the use of your photographs or wish to withdraw a previously provided permission, subject to any contractual, legal or other legitimate limitations.
Where a photography assignment is undertaken for a corporate client, event organiser or other organisation, the organisation’s instructions and applicable agreement may determine how photographs may be used.
6. Sharing Your Personal Information
We do not sell, rent or trade your personal information.
We may share personal information with trusted third parties where reasonably necessary to provide our services, operate our business or comply with the law. These may include:
- Payment service providers
- Website hosting and technology providers
- Cloud storage and file delivery services
- Website analytics and marketing service providers
- Accounting or professional service providers
- Printing, album production or other photography service providers
- Government authorities, regulators or law enforcement agencies where legally required
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and confidentiality safeguards are in place.
7. International Transfers
Some of the technology, cloud storage, communication, payment or other service providers we use may process information outside Kenya.
Where personal information is transferred outside Kenya, we will take reasonable steps to ensure that the transfer is undertaken in accordance with applicable data protection requirements and that appropriate safeguards are in place.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and improve our services.
Cookies may help us:
- Remember preferences
- Understand website traffic
- Analyse website performance
- Improve user experience
- Measure the effectiveness of marketing activities
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, destruction or misuse.
These measures may include:
- Access controls
- Password protection
- Secure hosting and storage
- Restricted access to client information
- Appropriate backup procedures
- Secure transfer methods where available
- Regular review of security practices
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements and complying with legal obligations.
Photography files may be retained for a reasonable period after completion of a project to facilitate client requests, backups, re-edits or recovery of files. Retention periods may vary depending on the nature of the assignment and any agreement with the client.
When information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.
11. Your Data Protection Rights
Subject to applicable law, you may have the right to:
- Be informed about how your personal information is being used
- Request access to personal information we hold about you
- Request correction of inaccurate or misleading information
- Object to certain processing of your personal information
- Request deletion of personal information where applicable
- Request restriction of certain processing
- Request portability of your personal information where applicable
- Withdraw consent where processing is based on consent
These rights are subject to applicable legal limitations and exceptions.
The Data Protection Act, 2019 recognises, among other rights, the rights to be informed, access personal data, object to processing, and request correction or deletion of false or misleading information.
12. How to Exercise Your Rights
If you would like to access, correct, delete or otherwise exercise your rights regarding your personal information, please contact us using:
Email: muto@muto.co.ke
Phone: +254 704 012 060
Please provide sufficient information to help us identify you and understand your request.
We may need to verify your identity before processing certain requests.
We will respond to legitimate requests within the timeframe required by applicable law.
13. Children’s Information
Our services are generally intended for adults. Where our photography services involve children or minors, we expect the appropriate parent, guardian or authorised person to provide the necessary consent and information.
We do not knowingly collect children’s personal information through our website for unrelated purposes.
14. Third-Party Websites and Social Media
Our website may contain links to third-party websites, social media platforms or other external services.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of any external websites or services you choose to use.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable laws.
When we make significant changes, we may update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
16. Complaints
If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can investigate and address your concern.
Muto Photography
Email: mutovictor@gmail.com
Phone: +254 704 012 060
You may also have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya. The ODPC is responsible for overseeing and enforcing Kenya’s data protection framework.
17. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
Muto Photography
1st Floor, Chieko Plaza, opposite St. Peter the Apostle Catholic Church
Kikuyu, Kenya
Phone: +254 704 012 060
Email: mutovictor@gmail.com
Website: www.muto.co.ke
Muto Photography reserves the right to amend this Privacy Policy from time to time to ensure that it accurately reflects our data handling practices and applicable legal requirements.
